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End User License Agreement

Last updated: June 29, 2026 · Version 1.4

This End User License Agreement ("Agreement") is a legal contract between you ("Licensee" or "You") and Lee Crowe Software Solutions LLC ("Licensor," "We," or "Us") for the use of ServerBridge software. By installing, copying, or otherwise using ServerBridge, you agree to be bound by the terms of this Agreement. If you do not agree to these terms, do not install or use the software and delete any copies in your possession.

1. Definitions

For the purposes of this Agreement, the following definitions apply:

2. Grant of License

2.1 Free Tier

Subject to the terms of this Agreement, Licensor grants Licensee a limited, non-exclusive, non-transferable, revocable license to install and use the Software on an Authorized Device solely for Licensee's internal business purposes.

2.2 Pro Tier

Upon a one-time purchase of a Pro license key, Licensor grants Licensee a limited, non-exclusive, non-transferable, revocable license to install and use the Software on an Authorized Device, solely for Licensee's internal business purposes, with access to all features included in the Pro Tier as described in the current feature documentation. The license is perpetual unless this Agreement is terminated as set forth in Section 10.

2.3 License Restrictions

Except as expressly permitted in this Agreement, Licensee shall not:

3. Purchase and Payment

3.1 One-Time Purchase

The Pro Tier is offered as a one-time purchase granting a perpetual license, not a subscription. There is no recurring or renewal charge for continued use of the Pro Tier following purchase.

3.2 Payment Processing

Payment is processed through Licensor's designated payment processor (currently Stripe). Licensor does not receive or store Licensee's full payment card details.

3.3 License Validation

The Software periodically re-validates the Pro license key against Licensor's licensing service to confirm it remains valid. If the Software is unable to reach the licensing service, it will continue to operate in the Pro Tier for a limited offline grace period before reverting to Free Tier functionality until validation succeeds.

3.4 Refunds

Refunds are governed by Licensor's published Refund Policy, currently available at refund.html.

4. Intellectual Property

The Software, including all copies, modifications, and derivative works thereof, is and shall remain the exclusive property of Lee Crowe Software Solutions LLC. This Agreement does not convey to Licensee any ownership interest in the Software, but only a limited right of use as set forth herein. All rights not expressly granted to Licensee are reserved by Licensor. To the extent Licensee creates any derivative work of the Software notwithstanding the restriction in Section 2.3, Licensee hereby irrevocably assigns to Licensor, effective immediately upon creation, all right, title, and interest in and to such derivative work. ServerBridge and associated logos and marks are proprietary to Lee Crowe Software Solutions LLC.

5. Data and Privacy

5.1 Data Access

The Software requires access to Licensee's Microsoft 365 tenant and source file server solely for the purpose of performing file migration operations as directed by Licensee. Licensor does not collect, store, transmit, or retain any of Licensee's files, file contents, or Microsoft 365 data on Licensor's servers.

5.2 Telemetry and Usage Data

The Software may collect anonymous, non-identifiable usage telemetry (such as feature usage frequency and error reports) to improve the Software. This data does not include any file contents, file names, user data, or M365 tenant data. Licensee may opt out of telemetry collection in the Software's settings.

5.3 Licensee Responsibility

Licensee is solely responsible for ensuring that its use of the Software complies with all applicable data protection, privacy, and security laws and regulations, including but not limited to GDPR, CCPA, and HIPAA where applicable. Licensee is responsible for obtaining any necessary consents and authorizations before using the Software to access or migrate data.

5.4 Security of Credentials

Licensee is solely responsible for maintaining the security of any Microsoft 365 credentials, license keys, and authentication tokens used with the Software. Licensor shall not be liable for any unauthorized access resulting from Licensee's failure to maintain the security of such credentials.

6. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LICENSOR EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LICENSOR DOES NOT WARRANT THAT THE SOFTWARE WILL MEET LICENSEE'S REQUIREMENTS, THAT OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED. LICENSOR DOES NOT WARRANT THAT THE SOFTWARE WILL BE COMPATIBLE WITH ALL VERSIONS OF MICROSOFT 365, SHAREPOINT, OR WINDOWS.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEE CROWE SOFTWARE SOLUTIONS LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, including but not limited to loss of data, loss of profits, loss of business, or business interruption, arising out of or related to this Agreement or the use or inability to use the Software, even if Licensor has been advised of the possibility of such damages.

IN NO EVENT SHALL LICENSOR'S TOTAL CUMULATIVE LIABILITY TO LICENSEE ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY LICENSEE TO LICENSOR FOR THE SOFTWARE, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

THE FOREGOING LIMITATIONS AND CAP SHALL NOT APPLY TO, AND LICENSOR'S LIABILITY SHALL NOT BE LIMITED WITH RESPECT TO, DAMAGES ARISING FROM LICENSOR'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so the above limitations may not apply to Licensee to the extent prohibited by applicable law.

8. Indemnification

Licensee agrees to indemnify, defend, and hold harmless Lee Crowe Software Solutions LLC from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Licensee's use of the Software; (b) Licensee's breach of this Agreement; (c) Licensee's violation of any applicable law or regulation; (d) Licensee's migration of data using the Software, including any data loss, corruption, or unauthorized access resulting therefrom; or (e) any claim by a third party arising from Licensee's use of the Software.

9. Data Loss and Migration Risk

FILE MIGRATION INVOLVES INHERENT RISKS including but not limited to data loss, data corruption, incomplete transfers, and unintended modification of source or destination data. Licensee acknowledges and agrees that:

10. Term and Termination

10.1 Term

This Agreement is effective from the date Licensee first installs or uses the Software and continues until terminated.

10.2 Termination by Licensee

Licensee may terminate this Agreement at any time by ceasing all use of the Software and uninstalling all copies of the Software from all Authorized Devices.

10.3 Termination by Licensor

Licensor may terminate this Agreement immediately upon written notice if: (a) Licensee breaches any term of this Agreement and fails to cure such breach within ten (10) days of notice; (b) Licensee becomes insolvent or files for bankruptcy; or (c) Licensor determines, in its sole discretion, that continued use of the Software by Licensee poses a risk to Licensor, other users, or third parties.

10.4 Effect of Termination

Upon termination of this Agreement for any reason, all rights granted to Licensee hereunder immediately cease, and Licensee must uninstall and destroy all copies of the Software in its possession. Sections 4, 5, 6, 7, 8, 9, and 12 shall survive termination of this Agreement.

11. Updates and Support

11.1 Updates

Licensor may, at its sole discretion, provide updates, patches, or new versions of the Software. Licensor is not obligated to provide any specific updates or to maintain compatibility with future versions of Microsoft 365, Windows, or third-party services.

11.2 Support

Support is provided in accordance with the Licensee's License Tier. The Free Tier receives community support only. The Pro Tier receives email support. Licensor makes no guarantee regarding response times or resolution of support requests.

11.3 Discontinuation

Licensor reserves the right to discontinue the Software or any feature thereof at any time upon thirty (30) days' written notice to Pro Tier licensees.

12. General Provisions

12.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, United States of America, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to this Agreement shall first be submitted to non-binding mediation. If mediation is unsuccessful within sixty (60) days, the parties agree to submit to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Kentucky. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

12.3 Class Action Waiver

LICENSEE AGREES THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. LICENSEE WAIVES ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

12.4 Entire Agreement

This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior agreements, representations, and understandings, whether written or oral, relating to such subject matter.

12.5 Severability

If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.

12.6 Waiver

No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term. Licensor's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

12.7 Assignment

Licensee may not assign or transfer this Agreement or any rights hereunder without the prior written consent of Licensor. Licensor may assign this Agreement without restriction. Any purported assignment in violation of this section shall be void.

12.8 Amendments

Licensor reserves the right to amend this Agreement at any time. For material changes, Licensor will provide at least thirty (30) days' notice by updating the effective date of this Agreement and notifying Pro Tier licensees via email or in-application notice. If Licensee does not agree to the amended terms, Licensee may terminate this Agreement as set forth in Section 10.2 prior to the effective date of the amendment. Continued use of the Software after the effective date of any amendment constitutes Licensee's acceptance of the amended Agreement.

12.9 Export Compliance

Licensee agrees to comply with all applicable export laws and regulations of the United States and other jurisdictions in connection with its use of the Software.

12.10 Contact Information

For questions regarding this Agreement, please contact:

Acceptance

BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING SERVERBRIDGE, LICENSEE ACKNOWLEDGES THAT LICENSEE HAS READ THIS AGREEMENT, UNDERSTANDS IT, AND AGREES TO BE BOUND BY ITS TERMS AND CONDITIONS.

Last updated: June 29, 2026 (v1.4 — added gross negligence/willful misconduct/fraud carve-out to the Section 7 liability cap)

© 2026 Lee Crowe Software Solutions LLC. All rights reserved.